The Management and Staff at The Blue Heron Beach Resort look forward to your stay with us. The resort is a condominium property with units owned individually. Each unit is inventoried for the owners, with some owners adding some personal touches. Here is some information that may be useful to you before your arrival.

Each unit has the following:

Fully furnished

Ceiling fans in Living Room and Bedrooms

Granite countertops

Full Kitchens with pots, pans, utensils, dishes, microwave,toaster, coffee-maker and more

Full Dining Rooms

Living Room with a queen-sofa sleeper

Bunk beds(1set) uniquely located in the foyer

Jetted tub in the master bathroom

Second full bath

Full size washer and dryer with a complimentary Tide detergent.

Extra detergent, dish liquid and dishwasher tablets available

High-speed internet access

Iron and Ironing Board

Hairdryer

TV and DVD player

Bedding

Towels

All units have exterior balconies overlooking Lake Bryan

Resort Information :

Multi-Lingual Staff

Two-level covered parking

Wireless Poolside

Three elevators in each building

Trash Shutes are located on every floor behind the single elevator

Vending Machines on property

Elevators, game room and fitness center are key card access only

The weight room can only be used by guests over 18 years of age.

Luggage carts are available for your use

ADA Units are available upon request, however not in our Sunrise Suites

The units are Non-Smoking  - A cleaning fee of $250.00 will be charged if any smoke is detected inside the unit.

Pets are not allowed in short term rentals 

Check-in and Check-out Policy /Credit Card Policy

You must be 21 years of age to rent a unit

Check-In- 4:00 PM

Check-Out-11:00 AM

Please call the front desk for late check-outs. They cannot be guaranteed. For a $50.00 charge the guest can stay until 2PM. This is provided the room is available and the owner is not scheduled to come into the unit, and that we are not sold out. Any stays past 2PM will be charged a full nights stay.

Cancellation policy:

You may cancel 24 hours prior to arrival. The cancellation fee will be one nights room and tax.

Payment in full will be charged upon check-in.

A 72 hour cancellation is required for the following dates :

12/23/11 – 12/31/11

2/17/12 – 2/19/12

3/9/12 – 4/14/12

6/8/12 – 8/11/12

12/22/12 – 12/31/12

All units must be guaranteed to a major credit card. We accept Master Card, Visa, American Express and Discover. Debit Cards must have a Visa or Master Card logo on it to be accepted. All credit cards must match the person's identification and the correct billing address must be obtained at check-in.

There is a daily Resort Fee of $12.25.

Additional Information:

Family Reunions, Class Reunions, Wedding room blocks. Group rates available for 10 rooms or more for a two night or more stay.

For more information call our Group Sales Office while in-house. We would be happy to arrange a tour.

Call 407-387-2914 and ask for Marcus Lund - Director of Sales & Marketing

Housekeeping:

In an effort to make your visit with us more affordable, and to insure you have as much privacy as possible, daily housekeeping is not included in your nightly rate.

However we do offer a menu of housekeeping services available for your "home away from home" on an ala carte basis.

We offer different levels of additional housekeeping services at The Blue Heron.

Tidy Service - $15.00 (1BR), $20.00(2BR), $25.00(3BR) - fresh towels, trash service, beds made with current bedding

Mid Week Service - $30.00(1BR), $40.00(2BR), $50.00(3BR)-full service cleaning-refreshes towels,bedding, baths,cleaning supplies, and cleans entire unit.

*Available Monday-Thursday only and must be requested the day before.

**All HotelBeds reservations receive a free midweek clean with a stay of more than (7) seven days. Housekeeping will leave a note in the unit with the date/time to verify the guest.  

 *Prices subject to change without notice

Concierge Services:

Lobby Concierge on duty to purchase attraction tickets

Complimentary Concierge services available in lobby from 7:30AM-2:00PM daily.                              

All attraction tickets are available at the concierge desk. Orlando Magic tickets,

dinner shows, and excursions are also available from the concierge.

The units are Non-Smoking  - A cleaning fee of $250.00 will be charged if any smoke is detected inside the unit.

Your phone is equipped with voicemail, please dial " 5000"   to retrieve your messages.

Pets are not allowed in short term rentals

Please return luggage carts to the parking garage when unloaded so other guests may use them.

Trash Shutes are located on every floor behind the single elevator

Packages will be accepted up to 3 days prior to arrival date. They will be kept behind the front desk in the registration building. Any packages delivered after the check-in date the front desk staff will contact the guests room and leave a message if the guest is not available. The guest will need to advise us if 5 or more packages are being sent as we have limited storage space.

The Resort offers sheltered parking

Handicap Parking is available on P2 of both towers and on P1 and P2 of Tower 1.There is also some availability behind the registration building.

No glass containers in the pool area allowed

Please note that before buying perishable food items there is no place to store them prior to

check-in.

Pack n' Plays available at $7.00 per day (These serve as portable cribs)

High Chairs available at $7.00 per day

                       Pack n' Play                                   High Chair

                              Complimentary Attraction Shuttle

Reservations can be made by calling our front desk no later than midnight, the night before you require transportation.        

Scheduled times are departure times. Shuttle times are subject to capacity, traffic and weather conditions and may occasionally run late.  Be at designated area 10 minutes prior to departure. Please note that capacity is limited and services are provided on a first come, first served basis. Your Resort /and or Maingate Transportation will not provide reimbursement for transportation service due to missed shuttles. There is no smoking, eating, drinking, strollers or luggage permitted on the shuttle. For riders with disabilities and wheelchairs, please call for a reservation at least two hours prior to boarding. Maximum capacity is two (2) wheelchairs/scooters per pickup per bus.

                          Maingate Transportation 407-390-0000 Press 2

     Feb. 1-16 - Complimentary Attraction Shuttle Schedule

       Traveling by Air

Aer Lingus

1-800-474 7424
Aeromexico 1- 800-237-6639
Air Canada 1- 800-247-2262
Air Jamaica 1- 800-523-5585
Air Transat 1- 877-872-6728
AirTran Airways
1-866-683-8368
Aladia Airlines 1- 818-228-9220
Alaska Airlines
1-800-252-7522   
American Airlines
1-800-433-7300     
Bahamasair 1- 800-222-4262
BritishAirways

1- 800-247-9297
CanJet West

1- 800-809-7777
Continental Airlines

1- 800-468-7022
Continental Connection

1- 800-525-0280
Copa Airlines

1- 800-359-2672
Delta Air Lines

1- 800-221-1212
DeltaConnection/Chautauqua Airlines

1- 800-221-1212
Delta Connection/Comair

1-800-354-9822
Frontier Airlines

1-800-432-1359
JetBlue

1-800-538-2583

Lufthansa

1- 800-645-3880
Mexicana

1- 800-531-7921
Miami Air International

1-305-871-3300
Midwest Airlines

1-800-452-2022

Northwest Airlines
1- 800-328-1111    

Pace Airlines

1- 336-776-4100
Skyservice

1- 866-232-4722
Southwest Airlines

1-800-435-9792
Spirit Airlines

1- 800-772-7117
Sun Country Airlines

1-800-359-6786
Sunwing

1-800-761-1711
Taca

1- 800-400-8222
United Airlines

1-800-241-6522
US Airways

1- 800-428-4322
US Airways Express

1- 800-428-4322
Virgin Atlantic

1-800-862-8621
WestJet

1-800-538-5696

      Car Rentals

Enterprise

1-800-264-6350

Hertz

1-800-654-3131

Avis

1-800-331-1212

Dollar

1-800-800-4000

Thrifrty

1-800-367-2277

Budget

1-800-527-0700

Alamo

1-800-462-5266

Payless

1-800-729-5377

National

1-800-227-7368

Dollar Rent a Car CD # CH9431

Thrifty Car Rental CD # 004H007270

Florida's Safety Belt Law

All front seat occupants must buckle up, even if the vehicle is equipped with an air bag.

Passengers under the age of 18 must be belted in either the front or back seat of the vehicle.

Drivers are responsible for buckling passengers under 18.

Passengers 18 years of age or older may be individually fined if they are not buckled up.

All children 6 and under must be in car seats