Festiva Hospitality Group, Inc., ITS AFFILIATES, AND/OR ITS LICENSORS (“Festiva” or “we”) values you as a customer and takes your online personal privacy seriously. We will inform you of our online policies for collecting, using, securing and sharing non-public personal information (“customer information”) the first time we do online business and every time that you visit a Festiva website.
OUR PRIVACY PRINCIPLES
- We do not sell customer information.
- We do not provide customer information to persons or organizations who are conducting business on our behalf for their own marketing purposes.
- We contractually require any person or organization providing products or services to our customers on our behalf to protect the confidentiality of Festiva customer information.
- We afford prospective and former customers the same protections as existing customers with respect to the use of personal information.
INFORMATION WE MAY COLLECT
We collect and use information we believe is necessary to administer our business and to provide you with customer service. We may collect and maintain several types of customer information needed for these purposes.
TYPES OF INFORMATION WE MAY COLLECT AND HOW WE GATHER IT
- From you (on applications and forms related to your loan), such as your name, address, email address, telephone numbers, social security number and income.
- From your transactions with us or with others, such as your payment history.
- From consumer reporting agencies, such as your credit history.
HOW WE USE INFORMATION ABOUT YOU
We use customer information to fulfill your requests for financial products and services and to assess your eligibility for a loan.
Sometimes we send offers to selected groups of Festiva customers on behalf of other businesses. When we do this, we do not give that business your name and address.
EMAILS ABOUT SPECIAL OFFERS AND PROMOTIONS AND OPT-OUT
It is our intention to only send email communications that would be useful to you and that you want to receive. Some emails, such as those sent by the Members Portal after a payment, are a necessary part of conducting transactions, and these have no opt-out option.
All other emails, such as deal alerts, newsletters, and other promotional notices allow you to Opt-Out, as required by law. Each time you receive a promotional email, you will be provided the choice to “opt-out” of future emails by following the instructions provided in the email.
We may share customer information as permitted by law. We may share some or all of the information we collect with our affiliated companies and to our service providers, such as third party marketers and other types of service providers we may use to enhance our service to you; to fulfill your requests for financial products and services; to administer your accounts with us; to develop new products and services of value to you; and to offer you other Festiva products that we believe may be of interest to you. Our affiliated companies are those companies related to us by common control or ownership.
If you decide to pay off your loan(s), we will continue to adhere to the privacy policies and practices as described in this notice.
HOW WE PROTECT THE SECURITY OF YOUR PERSONAL INFORMATION
In our efforts to protect your personal data, we use generally accepted standards for safeguards including administrative, technical and physical measures. Additional safeguards are in place for sensitive personal data. These safeguards are continually updated and maintained by qualified information security professionals.
One of the security techniques we use for online transactions is a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your personal information will be automatically encrypted, or encoded, before it is sent over the Internet. More about SSL Technology. When you enter a secure portion of festiva.travel (the “Website”) (which is any page containing any of your personal information), an image of a closed lock or a solid key should appear in your browser window.
LINKS TO OTHER SITES
Please note that our Website links to other websites and that the privacy policies of those websites may differ from ours. We advise you to check the privacy policies of other websites before disclosing any personal information. In any event, please note that these websites do not share your personal information with us.
When you visit our Website, you may be assigned a permanent "cookie" (a small text file) or a temporary cookie that only lasts for the session (“session cookies”) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit our Website so we can enhance and customize your online experience.
You can choose to visit our Website without cookies, but without these identifying files you will not be able to take advantage of certain desirable features of our Website. These features include remembering your login (so you don't have to remember your login information) and providing a more personalized online experience. To visit without cookies, you can configure your browser to reject all cookies or notify you when a cookie is set (each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.)